Wealthscape Investor not connecting.

Thrivent uses Wealthscape Investor to manage brokerage accounts. As of 2/1/2021, my account has been unable to log on. It is asking for Wealthscape credentials, however my credentials are all via Thrivent.com.

Any idea what changed in February?

Bob

Answers

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭

    (QW Premier Subscription: R51.12 on Windows 11)

  • wjb727
    wjb727 Member ✭✭
    My wealthscape account did not want to update for the first time in years so I deactivated the account to restart the link. Quicken asks for your login id, your PIN, and your account number. When I used those 3 items I continually got an error (NOT YOUR FAULT). Then, I tried using my PASSWORD vice a PIN and it worked like a charm. Might I suggest to Quicken that they use the term PASSWORD rather than PIN for the login credentials.
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