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I just installed Quicken on a new computer and am unable to open my saved files

Jerry Leth
Jerry Leth Member ✭
in Installing and Updating (Windows)
I just installed Quicken on a new computer and am unable to open my saved files
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Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Hi @Jerry Leth

    Can you give us more information?  What happens when you try to open the files?  Do you get an error code?  What else happens.  Any additional information will help us to help you.

    Thanks.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • volvogirl
    volvogirl SuperUser ✭✭✭✭✭
    And where are your files?  They should be on your computer hard drive like on the C drive. Usually in your Documents in a Quicken folder.   If not, then copy it to your hard drive first.  What version did you install?  Maybe you need to first update to the latest release.

    I'm staying on Quicken 2013 Premier for Windows.

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Jerry Leth said:
    I just installed Quicken on a new computer and am unable to open my saved files

    Hi @""Jerry Leth" ,

    You can't click to open Saved Files, you need to Restore Manual Backup Files or Automatic Backup Files.

    https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754



  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Jerry Leth said: ... am unable to open my saved files
    please clarify exactly what you mean by this - "saved files" ?

    QWin Deluxe Subscription - sticking with R47.15 - Win10

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