I just installed Quicken on a new computer and am unable to open my saved files

Jerry Leth

I just installed Quicken on a new computer and am unable to open my saved files

Frankx

Hi @Jerry Leth

Can you give us more information?  What happens when you try to open the files?  Do you get an error code?  What else happens.  Any additional information will help us to help you.

Thanks.

Frankx

volvogirl

And where are your files?  They should be on your computer hard drive like on the C drive. Usually in your Documents in a Quicken folder.   If not, then copy it to your hard drive first.  What version did you install?  Maybe you need to first update to the latest release.

thecreator

Jerry Leth said:

I just installed Quicken on a new computer and am unable to open my saved files

Hi @""Jerry Leth" ,

You can't click to open Saved Files, you need to Restore Manual Backup Files or Automatic Backup Files.

Also see this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

Ps56k2

Jerry Leth said: ... am unable to open my saved files

please clarify exactly what you mean by this - "saved files" ?