I received two unsolicited verification code text this evening. I did not ask for these codes.

SueBaire
SueBaire Quicken Windows 2017 Member ✭✭
Should I be worried? Support is closed.

Best Answer

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    In that case I would do like @UKR suggested an contact your financial institution about it.  I agree with the Quicken Support people it probably isn't any kind of hack.
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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Do the text messages indicate which bank these verification codes came from?
    If yes, contact the bank.
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited August 2021
    EDITED (changed Express Web Connect to Quicken Connect since this is a Mac question)

    I don't use any financial institution with Quicken Connect that requires multiple authentication through a text message, but there certainly are some that do.  So I wonder if you were doing an update in Quicken at the time?
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  • SueBaire
    SueBaire Quicken Windows 2017 Member ✭✭
    I was in bed. Not using quicken... very weird. However, my bank did do an upgrade, so I’m thinking it may have been them updating the system over the weekend when it’s closed and slowest... maybe. Make sense? Quicken support told me today that those don’t come from them... which I thought was strange. He didn’t feel it was a hack. No need to change passwords. THANKS for reaching out!
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Answer ✓
    In that case I would do like @UKR suggested an contact your financial institution about it.  I agree with the Quicken Support people it probably isn't any kind of hack.
    Signature:
    This is my website: http://www.quicknperlwiz.com/
  • SueBaire
    SueBaire Quicken Windows 2017 Member ✭✭
    Thanks. Will call on Monday!
This discussion has been closed.