Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing with your cloud sync. Thank you for letting us know about the issue. I'm wondering here if we may need to resync the cloud on your file file in order to see if we're able to get past the screen you're encountering. I'll leave steps on how to do so down below.
Once you get a chance to try these steps, please let us know if you're able to get through and perform one step update.