Cannot Purchase with PayPal

CharPatton Member ✭✭

Trying to buy Deluxe for Mac. I go to the Quicken site, choose the product, click on "Pay with PayPal", fill in the necessaries on the separate PayPal pop-up, then click "Submit Order" (multiple times). Nothing happens.

Done this in both Safari and Chrome with the same results, so don't think it is a browser issue.

Any suggestions as to how to successfully buy with PayPal?



  • CharPatton
    CharPatton Member ✭✭
    edited August 2021
    Whoops, mean to attach the screen shot!
  • CharPatton
    CharPatton Member ✭✭
    Double whoops, mean to say that I had my Quicken ID in the correct spot but just "air-brushed" it out of the post.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    might also take out the email - next to the Paypal logo ....

    QWin - R54.16 - Win10

  • CharPatton
    CharPatton Member ✭✭
    Ooopps! Thanks!
  • jacobs
    jacobs SuperUser, Mac Beta Beta
    I suggest you contact Quicken Support. They can help with payment/subscription issues. Chat support is open 8 am - 8 pm (Eastern) on the weekend; phone support is also active those hours during the week.
    Quicken Mac Subscription • Quicken user since 1993
  • CharPatton
    CharPatton Member ✭✭
    Thanks for checking in!

    I did eventually do the Quicken Chat thing. The agent was nice but overwhelmed and gave up without being able to find a solution.

    No big deal, 1st world problem :)
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