Debit Card Transactions Missing Payee

Dannyboyy
Dannyboyy Member ✭✭
in Download, Add/Update Accounts (Windows)
All transactions made using my debit card post as "Purchase" instead of the Payee/Merchant's name. Prior to approximately 3 weeks ago the Walmart was the only merchant I had this problem with. Is there a solution? At the moment I have to log into my bank and manually update the payee? My Quicken account connects to my back via Direct Connect. Any help would be appreciated. Thank you

Comments

  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @Dannyboyy ,

    Quicken is not at fault, since Quicken only downloads what it finds at the bank. I would complain to the Bank.
    thecreator - User of Quicken Subscription R42.21  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 19044.1826                   
                       Windows 10 Pro 64-Bit Build 19045.1865 Release Preview Channel. Lost Win 11.
                      also  Windows 10 Pro 64-Bit Build 19044.1826 .
    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1


  • splasher
    splasher SuperUser ✭✭✭✭✭
    Check to make sure that you don't have a Renaming Rule (Tools menu) that is messing up your downloaded transactions.
    Also look to see what the Downloaded Payee is, you can add that column to the register temporarily to view it.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list

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