Debit Card Transactions Missing Payee

All transactions made using my debit card post as "Purchase" instead of the Payee/Merchant's name. Prior to approximately 3 weeks ago the Walmart was the only merchant I had this problem with. Is there a solution? At the moment I have to log into my bank and manually update the payee? My Quicken account connects to my back via Direct Connect. Any help would be appreciated. Thank you


  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    Hi @"Dannyboyy ,

    Quicken is not at fault, since Quicken only downloads what it finds at the bank. I would complain to the Bank.

    thecreator - User of Quicken Subscription R53.16 USA

    Windows 10 Pro 32-Bit Build 19045.3693
    Windows 10 Pro 64-Bit Build 19045.3754

  • splasher
    splasher SuperUser ✭✭✭✭✭
    Check to make sure that you don't have a Renaming Rule (Tools menu) that is messing up your downloaded transactions.
    Also look to see what the Downloaded Payee is, you can add that column to the register temporarily to view it.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list