Quicken won't open

Question

Yesterday I let Quicken install the latest update.  Now when I try to open the Quicken Icon appears down on my task bar but won't open on the screen.  I turned my computer on and off, I uninstalled and reinstalled Quicken, I have applied the patch. Still same issues - just get the icon on the task bar, so it is open but I can't access.

js365 · Answer

None of that worked for me.  After 2 calls with support I tried an old trick. I set up a new user account for windows 11 and was able to open it from there.  I then went back to my original windows user account and it worked fine after that.

UKR · Answer

Quicken crashes, hangs or loops
at startup?

Please
try this:

Reboot
Windows.

Close Quicken (or do not start it at all).

Use Windows File Explorer to locate and rename
your current Quicken data file, for example, if it's called Qdata.QDF rename it
to QdataX.QDF

Usually your file is located in your \Documents\Quicken folder.

Having
done that start Quicken as usual from the Start Menu or Desktop Quicken
icon.

If Quicken cannot find your current data file during startup it should just
simply load the program and give you either a nearly blank menu screen or one
that has options to start as new user, restore from backup, etc.

* If you get to this point
     without Quicken crashing 
* click on File in the Menu
      bar. Select the Validate function. Select the renamed Quicken data file
      and see if Quicken can access and repair it.

* If the data file is beyond
      repair, try to restore your data file from the most recent Manual or
      Automatic backup. Go back to restoring successively older backups until
      you find a file that works
https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

* If you can't get Quicken to
     start at all,
* uninstall Quicken using this
      procedure: 
http://www.quicken.com/support/using-qcleanui-uninstall-quicken 
* When done, reboot your
      computer and then reinstall Quicken from 
      your account at quicken.com or your installation CD or saved
      downloaded installation file and allow it to update to the latest
      available patch release level.