Clear out old data to start fresh

Question

I just got a new version of Quicken after giving up on it many years ago (different story). When I installed, I guess I said to use my old data. But now when I start up Quicken, it dies immediately. I tried renaming the data files, hoping that Quicken would create empty ones, but that didn't work. How can I clean out the old data and start from scratch?

Sherlock · Answer

If you haven't already, I suggest you perform a clean uninstall, install and update.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken

utterbee6 · Answer

I appreciate your help, tho! Any other thoughts? I'll try their chat feature... I'm sure that'll be so enjoyable.

utterbee6 · Answer

Well, that looked promising - I could tell it to create a new file - but it still died immediately. I opened again w/ CTRL key and picked the file I just created, and it died immediately. Tried again and it waited a tad bit longer to get my hopes up... and then died. I have a Windows 10 system. This really shouldn't be this hard! :-(