you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with your split. In this case I would ask if we could get some screenshots that may help us figure out what exactly could be happening. If we could get some in the overview and also of the transactions as well may help us figure out what exactly could be causing the issue. I'll leave an article down below on how to do so.
Once you get the chance let us know more via the screenshots and we'll see what steps we can take to resolve your issue.