Alliant Credit Union not downloading...

Aaron Baker

I am having trouble with Alliant Credit Union. Transactions that were cleared are not downloading, despite no error being shown. Have reset numerous times and it works for 1 or 2 downloads then it stops again. No error message, just not downloading.

Sherlock

Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken.  If you are not willing to accept the unreliability of this connection method, I suggest you use the Web Connect connection method instead.  If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

If you insist on using the Express Web Connect connection method, I suggest you report the issue to Quicken Support: https://www.quicken.com/support/quicken-support-options

When sufficient number of users report the issue to Quicken Support, Quicken Support will contact Intuit to inform Intuit there are a number of users reporting the issue.  Intuit will add NFCU to their long list of financial institutions having Express Web Connect connection method issues.  Intuit will prioritize their efforts to resolve the existing based on their limited resources.  Typical Express Web Connect outages may last a few weeks or longer.  

Note: Posting to this forum does not count as reporting an issue to Quicken Support.