I just installed the latest update this morning

CTB
CTB Quicken Canada Subscription Member
edited May 2022 in Download, Add/Update Accounts (Mac)
Now when I try to download my banking and credit card transactions I get a statement message that wants to open in Banktivity ?

Answers

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @CTB, 

    Thank you reaching out to Quicken Community. I apologize you are having this issue. To better assist you I need more information, specifically screenshots. These help to look into the issue further and provide clarity. Also it would be helpful to know what financial institution you are using and the connection method. 

    To check the connection method select the account(s) in question then Settings >Downloads. 

    For instructions on attaching a screenshot visit the link below. Please note you may have to drag the file image into the response box. 



    -Quicken Paloma
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