Quicken crashes, hangs or loops at startup?
Please try this:
Reboot Windows. Close Quicken (or do not start it at all). Use Windows File Explorer to locate and rename your current Quicken data file. For example, if it's called Qdata.QDF rename it to QdataX.QDF Usually your file is located in your \Documents\Quicken folder.
Having done that start Quicken as usual from the Start Menu or Desktop Quicken icon. If Quicken cannot find your current data file during startup it should just simply load the program and give you either a nearly blank menu screen or one that has options to start as new user, restore from backup, etc.
Do be sure to have your backups set up properly in Quicken, both the Automatic Backups and the Manual Backups. You can find the settings in Edit / Preferences / Backup. Don't rely on the installation defaults. That might not be sufficient. Write the Manual Backups to an external USB-stick or USB hard drive every time you close Quicken. Use the "Add a date stamp to file name" option so that you have multiple backup files (not just one file that gets replaced every time). Also enable and set your Automatic backups to create a backup "every 1 time Quicken closes". Retain 10 copies. One can never have enough backups …