When subscription is renewed, how long till that is recognized by the Quicken system?

I paid for my annual subscription yesterday, but I am still limited as to what I can see and do; the program is acting still as if I had not renewed.

Best Answer

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited September 16 Accepted Answer
    First, I suggest you confirm the subscription at quicken.com: select Help > My Quicken Account

    Next, I suggest you reset the Quicken ID associated with the Quicken file.  
    1. Select Edit > Preferences...
    2. Select Quicken ID & Cloud Accounts
    3. Select Sign in as a different user
    4. Enter yes 
    5. Select Sign Out
    6. Sign in with the subscription's Quicken ID.

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    edited September 16 Accepted Answer
    First, I suggest you confirm the subscription at quicken.com: select Help > My Quicken Account

    Next, I suggest you reset the Quicken ID associated with the Quicken file.  
    1. Select Edit > Preferences...
    2. Select Quicken ID & Cloud Accounts
    3. Select Sign in as a different user
    4. Enter yes 
    5. Select Sign Out
    6. Sign in with the subscription's Quicken ID.
  • Harbert
    Harbert Member
    Thanks Sherlock. It worked perfectly, even tho I don't know why there was a problem to begin with - and no need to explain, even if you know. Thanks
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