Duplicate Downloads from Santander

This discussion was created from comments split from: Santander Bank - Duplicate Transaction Downloads.

Comments

  • JeH
    JeH Member
    Just started seeing duplicate downloads from Santander Bank the past two weeks. Some checks arrive without a check number and then the next day with a check number. Manual match dies not help.
  • Hello @JeH

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you I need more information. For instance, were the transactions entered manually prior to downloading? How often do transactions duplicate? Is this occurring for one account or several? Lastly, were your main/active files stored?  

    Additionally, please check out the article attached and attach a screenshot if able. 

    https://www.quicken.com/support/quicken-downloads-transactions-which-are-duplicates-existing-register-entries

    For instructions on attaching a screenshot click here

    Please attempt the steps above, let us know how it goes and if you have any questions or concerns. 

    -Quicken Paloma