you for reaching out to the Community regarding your issue, although I am sorry
to hear that you are experiencing issues with the program. I'd like to see what exactly is happening. If it's possible could we get a screenshot so we have a better idea as there maybe a couple of other things that can help to figure out what exactly is happening? I'll leave an article down below on how to do so.
Once you get the chance please let us know more and we'll see what we can do to resolve the issue you're having.
Thank you Gary. You've helped me to identify another question (which may be the key): how do I highlight the transactions? I tried several known methods (left click, searching, etc.) but could not find the answer. If you'd be so kind as to help me with this, I'll move forward to use your editing directions!