Happening again...Paychecks split transactions disappearing

Question

Some months ago I had this same issue.  It went away but now it's back..

The splits in my  bi-weekly paycheck transactions which have multiple splits, of course, are being deleted.  Image attached.  
 Oddly, when I hover over the transaction, the splits are shown. But when I open the transaction the splits are not there.  
 It appears that the transactions are still being included in the reports, thankfully.  
 The last time I had this issue I was told to perform a "super validate" which indicated the bad transactions, but did not fix the issue.

Is anyone else having this problem?  Anyone found a fix?

Frankx · Answer

Hi @John McClure,

I am sorry to hear that you are having this problem.

If you have performed a search of this forum, you will likely find numerous posts of users with similar issues in recent years.  I cannot say that I know why these issues are happening, but one factor seems (to me) to be common among folks having these issues is the use of Quicken Mobile and/or Quicken on the Web.

So my advice would be to disconnect from these two features.  Sorry that I cannot be of more help.

Frankx