MFA error every time updating NFCU

System
System Member admin
edited September 2022 in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: Quicken for MAC will not connect to Navy Federal Credit Union.

Comments

  • Picklepot
    Picklepot Quicken Mac Subscription Member
    > @mbo said:
    > I have been using Quicken for over 20 years, always with Navy Federal. I am now getting a ccscrape.10 error message that says that quicken cannot connect to the Navy Federal Website. what is the fix for this?

    @mbo I have been unable to automatically connect to Navy Federal for over a year (and also Chase). The MFA always returns an error. I can connect one single time by disconnecting and reconnecting the accounts. But the next time I try to do it automatically it fails with the MFA.

    How have you been getting this to work?
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @Picklepot

    Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.

    With how long have you been having this issue it seems to be something that might need a deeper look, as such, we would recommend contacting Quicken Support directly for the best assistance. They should be able to look at logs to see what exactly is causing the MFA to fail. I will leave our hours down below so you can find a time that works best for you. 

    Click here to review Quicken Support's hours of operation.

    Thanks,
    Quicken Francisco

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