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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
One Set Upgrade Citi Card -
Chef Jeff
Can not connect with Citi Card for over a month. Tech support said they are working on it. Problem for over a month is not acceptable.
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Quicken Anja
Hello
@Chef Jeff
,
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open
Community Alert
for updates as they become available.
I apologize for any inconvenience this may cause! Thank you.
Chris_QPW
If you use Citi Cards and Direct Connect for your credit card it should work.
If you have the account enabled for downloading first deactivate it in the Account Details -> Online Services and then try this procedure that one person wrote up:
https://community.quicken.com/discussion/comment/20205789
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