`Sign in Window` with old ID

Arnie6340

I did change my email address. All ok with signing into account. But when I start Quicken 2020, R31.6, then a Window pops up, asking to sign in/confirm, but USER-ID = OLD Email. How can I change this?
thanks for your help

Sherlock

I suggest you reset the Quicken ID associated with the Quicken file.  

1. Select Edit > Preferences...
2. Select Quicken ID & Cloud Accounts
3. Select Sign in as a different user
4. Enter yes 
5. Select Sign Out
6. Sign in with the new Quicken ID.

Note: You should be able to cancel through the Quicken ID password prompts to open the Quicken file.

Sherlock

I suggest you reset the Quicken ID associated with the Quicken file.  

1. Select Edit > Preferences...
2. Select Quicken ID & Cloud Accounts
3. Select Sign in as a different user
4. Enter yes 
5. Select Sign Out
6. Sign in with the new Quicken ID.

Note: You should be able to cancel through the Quicken ID password prompts to open the Quicken file.

Arnie6340

:) Wow, thank`s Sherlock. That did the trick. btw, use Quicken since 1991, but live meanwhile in Switzerland. Is there a way, to fill account infos, e.g. adr/tel with NON-US/CN data

Greg_the_Geek

No, Quicken is only supported in the US and Canada.