New installation - Quicken missing Univ of Michigan CU

One hour ago Quicken recognized University of Michigan Credit Union. After new install of latest software, my institution is no longer on the list. What should I do?

Answers

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭
    Are you saying that you previously had University of Michigan Credit Union set up and were successfully downloading from it?
    Also, if you were able to download from them previously, did you get an error code now when you tried to update your UMCU account(s)?  If so, what was the error code?
    The FIDIR list includes a Lake Michigan Credit Union and a West Michigan Credit Union but no University of Michigan Credit Union.  Financial Institutions must be included in the FIDIR list in order for us to be able to set them up in Quicken.  So the question then is, why is UMCU not on the FIDIR list?  Your response to the 1st two paragraphs above can perhaps identify which path to start with.
    (QW Premier Subscription: R36.23 on Windows 10)
  • TomDono
    TomDono Member
    A couple of hours ago the 501 error was no longer a problem. I had full access to one-step. I had errors from manual recording transactions. I decided to delete and start fresh and found that I no longer had my Credit Union listed. Support is working on this.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited October 3
    TomDono said:
    A couple of hours ago the 501 error was no longer a problem. I had full access to one-step. I had errors from manual recording transactions. I decided to delete and start fresh and found that I no longer had my Credit Union listed. Support is working on this.
    a little confusing following along.
    Did you physically UN-install Quicken, and then RE-install a version....
    or just click on the Quicken Update menu to install.
    What version do you now have...... Help --> About Quicken
    Did you then open and use your existing QDF file -
    or did you for some reason start a totally new QDF file,
    losing all you previous data accounts and transactions ?
    What EXACT name did you have previously setup for your Michigan Credit Union ?
    Have you tried a Quicken Restore from a Quicken Backup of your QDF file to just see where things are at ?

    Quicken Subscription - Windows 10
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    edited October 3
    University of Michigan CU has been removed from the FI list. I have it in an old version from August, shown below, but it is no longer in the current list. So I presume the relationship between Quicken and UMCU has ended. Either that or someone clobbered its entry in the list...?
    52809    52809    52809    University of Michigan CU    http://www.umcu.org    800-968-UMCU (8628)    http://www.umcu.org    ACTIVE         BANKING,CREDIT&WEB-CONNECT         BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT    NOT_QBP    NA
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Here's the entry for the Quicken FI config file - 8/16/21 -
    it has been moved to the ZZZ no longer supported area

    52809    52809    52809    zzz-University of Michigan CU    http://www.umcu.org/    1-800-968-8628    https://umcu.financialhost.org/Login    ACTIVE    BANKING&DIRECT                  


    Quicken Subscription - Windows 10
  • thecreator
    thecreator SuperUser ✭✭✭✭✭
    TomDono said:
    One hour ago Quicken recognized University of Michigan Credit Union. After new install of latest software, my institution is no longer on the list. What should I do?
    Hi @TomDono ,

    Did you go into Settings after entering the Vault Password?

    Did you restore your last Manual Backup file?
    thecreator - User of Quicken Subscription R36.23  USA & Quicken 2017 HBRP R20.6 USA
                       Windows 10 Pro 32-Bit Build 19043.1288
                       Windows 11 Pro 64-Bit Build 22000.258
    also            Windows 10 Pro 64-Bit Build 19043.1288

    View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1