Fifth Third Bank continues to error [edited]

Joe25

Yep, tick tock... tick tock...

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Joe25

[removed - off-topic/disruptive/unhelpful]

gonefishing

Oct 4; 9:52 Q4Mac, drct-cnct wont work; Been an issue since 9/21/21. How do we learn if any now is working to fix?

Joe25

There is another thread under categories that you should bookmark. When they fix it, they will put out a message on the thread and you should get an email. See the link to the thread above.

law.john

11.30 AM , 10/4/21 my 5/3 account finally worked after a week of being down !

Joe25

Just downloaded and performed transactions through Fifth Third Direct Connect. Fully functional to the best of my knowledge.

Illini71

Message from Fifth Third Bank:
"Our team has reported that if you are seeing an OL-332-A, this is an issue that Quicken is working on to resolve and expects to be resolved within 24-48. They advise not to attempt to add or update accounts with Fifth Third bank until this time frame has passed.

For any other issues, I would advise to reach our customer service to connect with an Quicken specialist. You can reach our Quicken team by contacting customer service at 800-972-3030"

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geo791

Regarding the OL-332-A error when attempting to download transactions from Fifth Third Bank, as of today 10/4/21 the issue seems to be resolved. I did have to deactivate each of my four accounts though because only one account was updating. After deactivating ALL 5/3 accounts and then setting them up again, all the accounts were linked and transactions downloaded. Thank you Quicken and 5/3 for resolving this issue much faster than past connection issues.

ApexMI

I am now able to connect to 5/3 and download as of 2:45 pm EST..... Thank you

twarner1

I just updated the connection method in the Account list and Fifth Third is back to normal for me as of 3pm EST.

Bonzo

Just checked Fifth Third connect thru quicken. All seems to be working again. Downloaded all transactions and uploaded some bills.

wdlewis60

i see that the 5/3 direct connection problem has been fixed. Thank you to those who did it.

Quicken Paloma

Hello @wdlewis60 and @Bonzo, 

Thank you for reaching out to Quicken Community. We appreciate the update. If you come across any issues/error codes please do not hesitate to reach out again. 

-Quicken Paloma 

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Jo k

What is the ETA? I have spent hours on this and it appears to be a software issue with Quicken, not a fifth third problem

geo791

@Jo K

This should be working for you now as of 10/4. If your transactions are still not downloading I would suggest deactivating each account, then re-activate them and link to existing accounts. That is what I had to do in order for ALL of my four accounts to download. Hope this helps you.

Illini71

Finally Quicken is able to access my checking account info after working with the Quicken Help desk this morning to make a change in how Quicken retrives my account info from FifthThird.