Sequence causes OL-362-A errors

Chris_QPW Member ✭✭✭✭
I did this following sequence twice and caused OL-362-A errors both times.

First I ran One Step Update and there were no errors.
Then I downloaded a QFX file an linked it to an existing investment account.
After this I ran One Step Update again and all the investment accounts/Direct Connect failed with OL-362-A errors.
Restarting Quicken and running One Step Update, and the problem is gone.

I believe I have seen the same error behavior after adding an investment account.

Note I have already submitted this with the logs using Help -> Report a problem.

This is mostly a heads up for people on this forum to be aware of this is happening.

EDIT note that OL-362-A error says that there is data for accounts that don't exist in Quicken, which is clearly wrong in this case.
This is my website:


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @Chris_QPW

    Thank you for the heads up and the details regarding this issue. The log files are also appreciated. 

    -Quicken Paloma
  • dnfinance
    dnfinance Member ✭✭✭
    Thank you @Chris_QPW

    I received the same OL-362-A error for TD Ameritrade account #1 after adding a second TD Ameritrade account.  I deactivated online services for Account #1 and restarted Quicken.  Reactivated Online Services for account #1 and restarted Quicken again. 


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