Sequence causes OL-362-A errors

Chris_QPW Member ✭✭✭✭
I did this following sequence twice and caused OL-362-A errors both times.

First I ran One Step Update and there were no errors.
Then I downloaded a QFX file an linked it to an existing investment account.
After this I ran One Step Update again and all the investment accounts/Direct Connect failed with OL-362-A errors.
Restarting Quicken and running One Step Update, and the problem is gone.

I believe I have seen the same error behavior after adding an investment account.

Note I have already submitted this with the logs using Help -> Report a problem.

This is mostly a heads up for people on this forum to be aware of this is happening.

EDIT note that OL-362-A error says that there is data for accounts that don't exist in Quicken, which is clearly wrong in this case.
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website:


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @Chris_QPW

    Thank you for the heads up and the details regarding this issue. The log files are also appreciated. 

    -Quicken Paloma
  • dnfinance
    dnfinance Member ✭✭✭
    Thank you @Chris_QPW

    I received the same OL-362-A error for TD Ameritrade account #1 after adding a second TD Ameritrade account.  I deactivated online services for Account #1 and restarted Quicken.  Reactivated Online Services for account #1 and restarted Quicken again.