installer believes Quicken is not in the Application folder and cycles

t_glen

Found old posts about this same problem but solutions (removing hidden files, moving and reinstalling, .plist, etc) do NOT work. I have never installed quicken before on my mac and it is stuck forever telling me it needs to be installed in the application folder (where it already is). Does anyone have a new solution to this problem? thank you.

jacobs

The next testing step I would try is creating a temporary new user account on your Mac, and then trying to launch Quicken while logged into that account. If this works, then it indicates there is a problem with a preference file in your regular user account. If not, then something else is amiss.

t_glen

The quicken executable is definitely in macintosh hd > applications. It puts it there when I run the .dmg even before the first time it says "quicken needs to be installed in the applications folder"
also tried creating a new user account and launching quicken - same problem.
This makes no sense to me. Still needing help.

t_glen

Wow, ok this is crazy. Based on the suggestion above that it shouldn't be in the users applications folder, I thought, well, what if it WAS. So I made a copy (copy - NOT drag it because that just makes a shortcut to the file in the top level applications folder) of the quicken executable and pasted it into my user application folder. This one launched immediately no problem! crazy. So I'm pinning that to my dock and pretending this whole mess never happened. Thank you for your help everyone.