Syncing errors

Pete Creedon

For the last two weeks I have had issues with syncing my account to the quicken cloud. I have tried to reset my cloud file and it errors out as well during the process. I read earlier this week that others where having the same issues. How would I delete my cloud file and start out with a new one? I am running the latest Mac software version 11.6 along with the latest quicken for Mac release. Thanks for any ideas

Quicken Paloma

Hello @Pete Creedon, 

Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you I need more information. For instance, what error code/message are you getting when attempting to reset your cloud data? Also, it would be really helpful to obtain a screenshot to take a further look and better understanding of the issue. 

For instructions on attaching a screenshot click here. Please note that you may have to drag the image file into the response box. 

Once more information is gathered we can move forward in diagnosing this issue. 

-Quicken Paloma 

Pete Creedon

Hope this helps.

[Edited image-Personal Info]

JSE

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