multiple checking accounts [not downloading to Q Mobile app]

pmfod
pmfod Member ✭
edited May 2022 in Errors and Troubleshooting (Mobile)
I am only able to see one checking account on Mobile app, Three have been selected on desktop Quicken deluxe subscription

Comments

  • garysmith87
    garysmith87 Member ✭✭✭✭
    Have you reset your Cloud data?
  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @pmfod, 

    Thank you for reaching out to Quicken Community. I apologize you are having difficulties syncing your account(s). I would recommend first un/reinstalling your mobile app, then resetting your cloud data, and lastly resyncing your account(s). Make sure a backup is saved before starting this process. To do this select File >Copy or back up file >Create a complete backup. 

    For instructions on resetting your cloud data click here. 

    Please attempt the steps above and let us know if you have any questions/concerns. 

    -Quicken Paloma 
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