unable to add account from Union Home Mortage

I used to be able to download data from my account at UHM but now it seems I cannot. are others out there having the same issue? Has this been discontinued by UHM? they still show up in the search function, if they no longer support a connection shouldnt they be deleted or at least have a note that they no longer support downloads?

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Please provide more details.

    What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.  You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update from your desktop/laptop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?


  • bob459
    bob459 Member
    quicken for windows deluxe R36.23 build 27.1.36.23
    the error says that the problem is that Union home mortgage is blocking access. it used to work just fine but stopped working about a month ago. i am able to access my account online just fine so its not a password or login issue. Union Home mortgage support was of no help as the person I chatted with didnt know anything about outside access like Quicken.