Entering a transaction from the reminder screen no longer sets it up to Send?

Question

Did I miss a change in the process for entering Bill Pay transactions from the Bill & Income screen?  A utility payment entered for 10/13/21 from the Bills & Income reminder screen was not entered in the register as "Send" and therefore failed to upload during one step update.  Only after getting the overdue notice did I see the empty Check number in the register column.

I am running  Build 27.1.36.23 under  Win 10.

Needless to say, and $85 poorer due to penalty I am not a happy Quicken user at the moment.

Jim_Harman · Accepted Answer

[edited]

If a Reminder is set up to use online payment, the button on the reminder should default to Pay and this will set up an online payment and enable the Send button.

If you select the dropdown next to the reminder button and pick Enter, the transaction is entered in your register but no online payment is initiated. Perhaps this is what happened in your case.

Reminders that are not set up to use online payment default to Enter on their buttons and there is no Pay option.