Two factor authentication fails

I'm trying to update my email/user ID as my current email address is being changed.

When I go to the Sign in & Security section and select to change my Quicken ID I select email as the method to receive my code and pressed Continue.

Thirty minutes later and no code, not in my Inbox, Junk or Spam folders.

The Community Q&As say it should arrive within 10 minutes.

Are the servers off line or are they just the slowest in the world?

How do I update an email address that will shortly no longer be available?


  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I suggest you have Quicken use a text message or phone call to authenticate the change to the Quicken ID.