Starting Over - Fidelity 401k downloaded transactions all messed up

[Removed-Disruptive] I have been a user for a very long time and converted from MS money as soon as MS stopped supporting that product. Quicken runs slow on a brand new PC. My Fidelity 401k account is a mess with unidentified investments. Archiving does not help. I tried creating a new data file and tried to download my Fidelity account info, my brokerage account came in fine. My 401k says I twice the value that I really have and all investments are unidentified. tried updating after the initial creation and now get a OL301 error.

[Removed-Disruptive] Would be nice if someone from quicken reached out and offered to help.