One Step Update deletes investment data (Chase)

Suntu
Suntu Member ✭✭
One Step Update deleted investment data. It deleted .6364 shares of JPMorgan Chase & Co. Used a back up to restore the data. This is a significant problem with Quicken. When will it be fixed?

Comments

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Was the transaction actually deleted or is just that the "compare" to what Chase says you have is saying they are gone?

    See this current problem with what Chase is sending for how many shares you have of each security.

    https://community.quicken.com/discussion/7900939/chase-is-not-producing-investment-ofx-data-correctly
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Suntu
    Suntu Member ✭✭
    When One Step Update finished, I noted the data had been changed in the investment. Fortunately I had a back up so I reinstalled it. Each time One Step Update runs, I have to compare it with a previous print out of my account for errors. Errors are frequent.
  • Suntu
    Suntu Member ✭✭
    Quicken does not download data from transfer agents. I must manually input data.
  • Suntu
    Suntu Member ✭✭
    I'm always using the current Quicken Windows Premier subscription version.