Online Balance is 0.00

RDH
RDH Quicken Windows Subscription Member
in Download, Add/Update Accounts (Windows)
When downloading transactions from any bank account the online balance shows S 0.00 in the downloaded file. This is a new problem in the past week. When I open the downloaded QFX file in notepad for windows the online balance is 0.00. all other data is correct. If I change the 0.00 value to the correct bank balance, the account can then be balance correctly. This error in online balance needs to be fixed.

Comments

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭
    What bank names are involved?  This sounds like a problem originating with the bank in their creation of the OFX file, but having it happen a multiple banks sounds odd.
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