Starting Over..... Old membership/ new data

It's been quite a while since I have used Quicken (Mac)... way to long to try and import and reconcile my old data file. BUT I do have time left on my old membership.

I have successfully loaded QM and am now trying to get up and running from scratch (sorta).
BUT...It seems every time I try to Quote "Start from scratch" Quicken remembers, uses my old login and pulls from that membership data even though I have hopefully "hidden" my old data files.
Any suggestion on how to proceed starting from scratch and using my existing (paid for) membership Would be greatly appreicated.


  • jacobs
    jacobs SuperUser, Mac Beta Beta
    When you select File > New and then Start from Scratch, are you selecting to NOT enable mobile/web on th next screen? Without that enabled, I don't see how Quicken could pull in any old data.
    Quicken Mac Subscription • Quicken user since 1993
  • PutterFlutters
    PutterFlutters Member ✭✭✭
    Thanks Jacobs.  I'm not where I can work on the problem at the moment.  But I'm thinking you might be correct when it comes to the mobile/web scenario. Thanks for your reply and I'll let you know.

This discussion has been closed.