change user name for credit card account with a bank

Greg1942
Greg1942 Member ✭
in Download, Add/Update Accounts (Windows)
My online access to my credit card with my bank has a changed user name. However, I cannot find a place in Quicken to change the user name. It does not seem to be on the same screen as the password change. I need to change only the user name in quicken for this credit card account.

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  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    After you have deactivate the Online Services of all the registers associated with the original user name at the financial institution, you should be able to setup the Online Services using the new user name and, when Quicken provides the list of accounts it finds at the financial institution, you should be able to link the accounts to the appropriate existing registers.

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