USAA Download Fails

Getting Download error 2000 using Direct Connect. Been happening all day. Is this related to or has there been any update on the issue announced on 11/17... https://community.quicken.com/discussion/7901431/ongoing-11-17-21-usaa-returns-ccscrape-176-error#latest

Comments

  • DanielC
    DanielC Member
    I have the same problem. I submitted a trouble report to Quicken support.
  • Hello @Mark Lawrence, 

    Thank you for reaching out to Quicken Community. We apologize you are having this issue. An error 2000 in Quicken for Mac generally indicates invalid credentials. 

    For more information and troubleshooting steps regarding error 2000 please visit the link below. 

    https://www.quicken.com/support/error-15500-or-2000-updating-accounts-quicken-mac

    If you are still getting the same error please contact your financial institution for further assistance. 

    -Quicken Paloma
  • Hello @DanielIC

    Thank you for reaching out to Quicken Community. We apologize you are having difficulties updating your account(s). To clarify, are you also getting an error 2000? If not, which error code/message are you getting? Is this also occurring in a backup? 

    Please elaborate further so that we may provide proper guidance. 

    -Quicken Paloma
  • BobC
    BobC Member ✭✭✭✭
    Hello:

    For what it is worth, I saw the same problem today, 11/23/2021, at around 7:00 AM PST and again about 10:00 AM, but it appears to have cleared and connectivity is now OK, at about 2:00 PM.  It was functional last night.  As @Chris_QPW notes in another thread on USAA duplicate downloads, this connectivity problem appears to be an unrelated issue, and has been experienced periodically by a number of Quicken users with USAA accounts, including myself.  Thanks for the post - it is helpful to know the issue is not just me.
    Thanks,
    BobC
    Quicken Subscription, Build 27.1.37.25,
    Windows 10 Pro Version 21H1 OS build  19043.1348 Exp 120.2212.3920.0
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    And for what it is worth, the user can't "troubleshoot" this problem.  Plain and simple.
    Quicken sends the request for transactions and the USAA server return a 2000 error.
    End of conversation.

    This is clearly a USAA server problem.  I have no idea what USAA is doing, but they have been doing same thing in the mornings for weeks.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Mark Lawrence
    Mark Lawrence Member ✭✭
    Credentials didn't change (for what it's worth) but the problem appears to have cleared this morning.