USAA Download Fails

Mark Lawrence

Getting Download error 2000 using Direct Connect. Been happening all day. Is this related to or has there been any update on the issue announced on 11/17... https://community.quicken.com/discussion/7901431/ongoing-11-17-21-usaa-returns-ccscrape-176-error#latest

DanielC

I have the same problem. I submitted a trouble report to Quicken support.

Quicken Paloma

Hello @Mark Lawrence, 

Thank you for reaching out to Quicken Community. We apologize you are having this issue. An error 2000 in Quicken for Mac generally indicates invalid credentials. 

For more information and troubleshooting steps regarding error 2000 please visit the link below. 

https://www.quicken.com/support/error-15500-or-2000-updating-accounts-quicken-mac

If you are still getting the same error please contact your financial institution for further assistance. 

-Quicken Paloma

Quicken Paloma

Hello @DanielIC, 

Thank you for reaching out to Quicken Community. We apologize you are having difficulties updating your account(s). To clarify, are you also getting an error 2000? If not, which error code/message are you getting? Is this also occurring in a backup? 

Please elaborate further so that we may provide proper guidance. 

-Quicken Paloma

BobC

Hello:

For what it is worth, I saw the same problem today, 11/23/2021, at around 7:00 AM PST and again about 10:00 AM, but it appears to have cleared and connectivity is now OK, at about 2:00 PM.  It was functional last night.  As @Chris_QPW notes in another thread on USAA duplicate downloads, this connectivity problem appears to be an unrelated issue, and has been experienced periodically by a number of Quicken users with USAA accounts, including myself.  Thanks for the post - it is helpful to know the issue is not just me.

Chris_QPW

And for what it is worth, the user can't "troubleshoot" this problem.  Plain and simple.
Quicken sends the request for transactions and the USAA server return a 2000 error.
End of conversation.

This is clearly a USAA server problem.  I have no idea what USAA is doing, but they have been doing same thing in the mornings for weeks.

Mark Lawrence

Credentials didn't change (for what it's worth) but the problem appears to have cleared this morning.