Quicken thinks my bank is a brokerage

Out of the blue, and just in the last week, Quicken won't download transactions from my bank as it thinks it is a brokerage. I get this error: "Express Web Connect does not support transaction download for brokerage accounts. To activate transaction download for this account: click add account and select Brokerages as the account type."
I have been downloading transactions for years and years from this account using Quicken. Now suddenly this issue comes up.
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  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    What financial institution?
    Also have you tried a backup and see if it does the same thing? (Restore to different name so that you don't override the current data file.)
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    (I'm always using the latest Quicken Windows Premier subscription version)
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  • BobR24
    BobR24 Member
    Nevada State Bank
    Version R36.45 Build 27.1.36.45 Quicken Deluxe Windows 10 Home
  • BobR24
    BobR24 Member
    Started a whole new database. This bank account downloads just fine in the new database. But the old database still has an issue thinking it is a brokerage. I have validated the file showing no errors with that account.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    In that case I would try deactivating the account for online services, and then select Tools -> Add Account.  Go through that process and link the online account to the existing on.  If that doesn't fix it try it again, but this time create a new account.  If that works you can use this procedure to move any missing transactions to the new account:
    FAQ: How Do I Move Transactions Between Quicken Accounts? — Quicken
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    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/