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Banking Transactions Missing after upgrade to R36.45

Jorgy

After performing this update all my 24 years of transactions are gone. I loaded my last backup and there are missing also. Is there a way to revert back to prior versions to fix this?

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Quicken Paloma

Hello @Jorgy,

Thank you for reaching out to Quicken Community. We apologize you are having this issue. I would recommend implementing the Mondo Patch. Before starting the process please backup your current file.

For instructions and more information about the Mondo Patch please visit the link below.

https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

Hope this helps. Let us know how it goes!

Sherlock

To revert to an earlier release, I suggest you perform a clean uninstall, install while disconnected from the internet, update by applying the appropriate Mondo Patch, and restoring a data file saved prior to updating from the earlier patch release. If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken. To update Quicken to the R36.38 release, I suggest you download and apply: https://assistant.quicken.com/patch/QW27.1.36.38MPatch.EXE

To prevent Quicken from applying an update without your approval, I suggest you set Windows UAC settings appropriately (choose default or always notify).

Jorgy

I tried the mondo patch and validation methods with little luck. I was able to restore most of my history and spent hours adding missing entries. Every time I reopen Quicken now it loses the last 9 entries in one account. The lines where the transactions were show up blank. I then have to restore a backup and the file does the same thing every time it's reopened. I probably won't renew this software again.