Problems with Randolph Brooks Credit Union (RBFCU) Online Services
Since the 15th of November my connection to RBFCU has not worked preventing me from downloading my transactions through one step update. I have gone as far as resetting and now deactivating my online connections. Now when I try and setup my online connection I simply get a "Sorry we encountered a problem communicating with RBFCU (its not your fault). Quickens help response was simply we dont control the banks servers you need to contact them. My bank says nothing has changed on their end. Seeing the latest updates that quicken is updating their communication processes and the issues with Charles Schwabb I strongly suspect Quicken is at fault but they clearly don want to help. Its also odd that Quicken is not prompting me to enter my secret question required for access. Is anybody else having the same issues - Any suggestions.
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