"direct web connect" for South Carolina Federal requires a text message

"direct web connect" for South Carolina Federal requires a text message to my phone EVERY time I want to download transactions. Therefore, Nightly updates no longer function. Worked fine for more than 20 years... Now it doesn't, and it hasn't for some months. SC Federal says it's a Quicken problem. Quicken support articles suggest deactivating and reactivating or restoring the connection. None of these work.

Best Answers

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Answer ✓
    If the financial institution is requiring a text message to download, then there isn't anything Quicken can do about it.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Answer ✓
    BTW there isn't any connection type called "direct web connect".  There is Direct Connect, Express Web Connect, and Web Connect.

    South Carolina Federal uses Express Web Connect which is where the Intuit server's login into the financial institution's website as if they were you.  As such the restriction that are there for you logging in with your web browser are that same that Quicken/Intuit have to abide by too.  Note Quicken Inc pays Intuit for this service.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Answer ✓
    For as long as the bank requires a text message response with every download from Quicken you may have no other alternative but to
    • deselect the bank from the Scheduled Update
    • after you start Quicken go to the bank's account register and select "Update Now" from the Action gear icon to get your download working with the extra prompt
    Theoretically, if the whole process were programmed correctly, Scheduled Update should not hang. It should recognize the extra prompt, fail the update with this bank with error CC-885 and continue processing with the next bank. At least, that's how it used to work a few years ago when banks first came up with extra security prompts ...

Answers

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Answer ✓
    If the financial institution is requiring a text message to download, then there isn't anything Quicken can do about it.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Answer ✓
    BTW there isn't any connection type called "direct web connect".  There is Direct Connect, Express Web Connect, and Web Connect.

    South Carolina Federal uses Express Web Connect which is where the Intuit server's login into the financial institution's website as if they were you.  As such the restriction that are there for you logging in with your web browser are that same that Quicken/Intuit have to abide by too.  Note Quicken Inc pays Intuit for this service.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Answer ✓
    For as long as the bank requires a text message response with every download from Quicken you may have no other alternative but to
    • deselect the bank from the Scheduled Update
    • after you start Quicken go to the bank's account register and select "Update Now" from the Action gear icon to get your download working with the extra prompt
    Theoretically, if the whole process were programmed correctly, Scheduled Update should not hang. It should recognize the extra prompt, fail the update with this bank with error CC-885 and continue processing with the next bank. At least, that's how it used to work a few years ago when banks first came up with extra security prompts ...