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Citi CC-502

bobsh2000

I have been getting CC-502 error code for Citi bank for a couple of weeks. In the Quicken response, they say it is typically caused by bank maintenance. Does that mean that the logins are shut down?
Also, I just got it for accounts with Patelco Credit Union, right after I had logged into each account.
All these accounts are web connect with Quicken.

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Sherlock

If you haven't already, you may want to review: ONGOING 12/4/21 Citi Bank Citi Cards CC-502/102

mtbdog

This started happening with my Citi Costco card but hasn't happened with my other Citi card. The Costco card was web connect and the other was direct connect. I deactivated the Costco card and now can't activate.

I'm aware that this is an ongoing issue as of 4-12-2022.

Sherlock

mtbdog said:

This started happening with my Citi Costco card but hasn't happened with my other Citi card. The Costco card was web connect and the other was direct connect. I deactivated the Costco card and now can't activate.

I'm aware that this is an ongoing issue as of 4-12-2022.

You may be able to setup the Citi CostCo card account to use the Direct Connect connection method with Citi Cards as the financial institution.

Ps56k2

still here -

https://community.quicken.com/discussion/7911445/new-4-5-22-citibank-citi-cards-cc-502-102