1 of 3 Accounts in Wymar Federal Credit Union No Longer Recognized

After 5 months of problem-free updates to my CD account at Wymar Federal CU, Quicken no longer "sees" my CD account. This started roughly 2 weeks ago. It continues to update my Checking and Savings accounts but states that the CD account does not exist. I'm using R36.48 for Windows. I've contacted Wymar and they see nothing on their end. I can log into my 3 accounts on Wymar's website with no problem.
I've disabled and tried to re-enable online updates with no success.
Any help?

Comments

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken.  If you are not willing to accept the unreliability of this connection method, I suggest you use the Web Connect connection method instead.  If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

    If you want to use the Express Web Connect connection method for the CD account,  I suggest you report the issue to Quicken Support so they may escalate the issue to Intuit's Express Web Connect script team: https://www.quicken.com/support/quicken-support-options
  • rlweber
    rlweber Member ✭✭
    Thanks for the reply. I wasn't aware the method of connection was an option to choose. I'll check it out.