Quicken Checking Display Combines Two Entry Lines

Patrice Lockhart

When I enter anything new, charge/deposit etc, into checking, the blue highlight combines two entry fields. I can't seem to separate the two. I can't delete the second one. I can save the top entry which works. But then it will put a new blank orange entry after that which I can't delete and can't enter into, if I try to put in a date it gives me an error that I must use a valid date. Also on the saved top entry the charge line has blue on one side, orange in the middle, and blue on the end. Below both of these lines is a blue entry that works. So I have a line after the last entry that floats along but I can't delete nor enter into it.

UKR

A blank register line that you cannot work with seems to indicate corruption in your Quicken data file.

Let's do some troubleshooting  to ensure that your data file is in good working order. Crashes or killing Quicken may damage the file.
Please perform all the steps in this document in the order specified, even if you have done some of them before:

Advanced Data File Troubleshooting to Correct Problems With Quicken for Windows

Rocket J Squirrel

Quicken offers the user a choice of 1-line or 2-line register entries. It sounds to me like you are using 2-line registers but expecting each entry to be only on one line.

If you think you would prefer 1-line registers, type CTRL-2 while in the register. This will toggle you between the two types of registers.

volvogirl

Or if changing it between 1 and 2 Line display doesn't answer it then please post a screenshot so we can see what's happening.   

Chris_QPW

I think a picture of would help a lot to understand what you are referring to.

Patrice Lockhart

So, just was able to get back onto Quicken today. Same thing happening, I did try changing between one and 2 line display, the faulty line remains and I can't click into it. Here are two pictures of what it looks like. The first is to show how it doesn't recognize the date I try to insert using the calendar and the second shows how I have to drop past that line to make a new entry.

UKR

A blank register line that you cannot work with seems to indicate corruption in your Quicken data file.

Let's do some troubleshooting  to ensure that your data file is in good working order. Crashes or killing Quicken may damage the file.
Please perform all the steps in this document in the order specified, even if you have done some of them before:

Advanced Data File Troubleshooting to Correct Problems With Quicken for Windows

Patrice Lockhart

Thank you! I ran the validate and it took a short time to run. It found this "Quicken found an invalid transaction and removed it. "ACCT_12bfe" 0/ 0/1900." This confirms for me that there was something wrong with the date field entry and was why I couldn't enter a current date. Now I can make an entry with a proper date and there is no blank line between!

Quicken Jade

@Patrice Lockhart I am glad your issue is resolved! Thanks for participating in our community