Citibank Credit cards not downloading tranactions

SDG is me
SDG is me Member ✭✭✭
CBank ccards are not downloading transactions, while all other banking accounts at CitiBank are. Have tried resetting connections on all the cards several times to no avail.

Answers

  • Veee
    Veee Quicken Mac Subscription Member
    I have the same issue. When I try to connect via Citi Cards, I get to the screen where you enter your Citi Username and Password. When I enter the password, a red arrow appears next to it. Hitting the Continue button doesn't do anything other than move my cursor back to the Password box.
  • SDG is me
    SDG is me Member ✭✭✭
    Thanks RIckO. I couldn't change the connection time because it was blocked (only the manual link was live). However your comment snt me to ACCOUNTS tab at top and I clicked on "set up transaction download" and did get transaction downloads after going through the account matching process when I got into CitiBank.
  • SDG is me
    SDG is me Member ✭✭✭
    Make that connection "type"
  • SDG is me
    SDG is me Member ✭✭✭
    Not sure what you mean by FI "Citi Cards". I usually download via Citibank because I have other accounts. Is there a way to direct connect to CitiCard? I have three with them, one active.
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