Is this issue really resolved? Schwab CC-800 error with multiple accounts

Quicken Windows Subscription Member
Have deactivated and added Schwab 3x, validated data file, and still having problems. Using same file each time. Updates account once for most of 7 accounts, which ones get rejected varies, now back at all 7 with CC-800. I do not want to repeat this process over and over if this is still being worked on; do want to know if there is something different to do. Thanks!

Answers

  • Quicken Windows Subscription Alumni ✭✭✭✭
    Hi @CW_21, I'm very sorry to hear that you're experiencing this issue. I did take a look at your account and I see that you're on the latest release of Quicken. The CC-800 error code should be resolvable here are some steps;
    1. Deactivate all Schwab accounts
    2. Go to Edit > preferences > Quicken ID and Cloud Accounts > Sign in as a different user
    3. Close Quicken
    4. Sign back in
    5. Go to Tools > Add Account > Select Schwab & Sign in
    6. Link your accounts, after doing an update the CC-800 should stop occurring
    Please let me know if this helps resolve your issue, and I truly apologize for any inconvenience this may have caused!
  • Quicken Windows Subscription Member
    added account: checking, transactions downloaded. Then, per screen instructions to add types of accounts separately, added account: savings, dialog box said transactions downloaded, but were not. Also, at this time, dialog box said checking account not found, should remove from one step update. No CC-800 error for these 2 accounts, but not working correctly yet. Did not proceed to add other accounts, thought would wait to see what suggestions you might have... thanks
This discussion has been closed.