Subscription extension

galewskj Member
My Quicken has been unable to download transactions from Capital One for 2 months. This is a known issue.
Capital one is my primary bank. Quicken is nearly worthless to me without this functionality.
I pay for 12 month subscription for the software in order to download transactions.
Can I request an extension of my subscription due to the lack of significant functionality during my paid subscription time?


  • splasher
    splasher SuperUser ✭✭✭✭✭
    You could ask Quicken Support for one, let us know if you are successful.
    Personally, I manually download a .QFX file from the CapOne website and don't have any issues with it not working.  Automation via Express Web Connect downloads is not always the best solution.
    -splasher  using Q continuously since 1996 -  Subscription Quicken  -  Win11
    -Questions? Check out the  Quicken Windows FAQ list
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