Subscription extension

galewskj
galewskj Quicken Windows Subscription Member
edited January 2022 in Errors and Troubleshooting (Windows)
My Quicken has been unable to download transactions from Capital One for 2 months. This is a known issue.
Capital one is my primary bank. Quicken is nearly worthless to me without this functionality.
I pay for 12 month subscription for the software in order to download transactions.
Can I request an extension of my subscription due to the lack of significant functionality during my paid subscription time?

Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭
    You could ask Quicken Support for one, let us know if you are successful.
    Personally, I manually download a .QFX file from the CapOne website and don't have any issues with it not working.  Automation via Express Web Connect downloads is not always the best solution.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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