Please explain this pop-up for "Review & Repair Payments."

Question

Biller is Florida Power & Light.

Screenshot is a result of using "Review & Repair Payments."

Please explain, in plain english, what this pop-up is trying to say:

Discrepancy Detected ??

This account has one or more QP/CP transactions that is not present on the server ??

How should these transactions be treated ??

4 options ??

paton · Answer

Thanks.  The reason I used the "Repair" tool was because I got an email from FPL telling me that my invoice was available. Went to the web site and printed the invoice.  Tried to "refresh bill" on the Bills & Income tab.  Received message "Biller added but....  awaiting next bill." (the one I already printed from their web site).  Is anyone else getting weary from trying to make this Quick Pay work?  I really miss Intuit Q Bill Pay.

Sherlock · Answer

In plain english, Quicken is saying you have payments entered in the Quicken file that are not on the payment server.  The options allow you to choose what you would like Quicken to do.  Note: There is no option to reinstate the existing payments on the server.