Close Current File: yes? no?

Question

I download from etrade and when I try open the file in Quicken I get an error message: Close Current File - with a yes and a no option. Neither option provides the desired result. Any suggestions? Using the current version of Quicken Deluxe: R37.37

Peter Van Acker · Answer

Thank you UKR; that sorted things out.

Chris_QPW · Answer

Look at the file type it will be either .QFX or .QIF.   QFX files can be opened in your web browser or Windows File Explorer and they will open in Quicken and import.  For QIF files you have to open them with Quicken's File -> File Import -> QIF File...

UKR · Answer

May I ask why you're trying to download transaction files from the E*Trade website?
Both E*Trade brokerage and E*Trade Bank have been working flawlessly for me for many years when activating their accounts for downloading from One Step Update within Quicken. For the brokerage use "Quicken E*Trade" as the financial institution name, for bank use "E*Trade bank". The same userid and password work for both brokerage and bank.Download in regular intervals, at least once a month, to not miss any transactions