Citizen One Home Loan

Robert Lynch

Hello - Citizen one home loan website has gone through some major changes. But I do not see the updated institution to update the connection to.

Can someone help?

UKR

For a quick solution to the problem I recommend you maintain the loan account as an "offline" loan, not connected to the bank / mortgage company for transaction downloading.
Use the scheduled reminder transaction to transfer the principal (and optional additional principal) amount directly from your checking register to the loan register.

If the bank makes changes, their IT Support will have to coordinate with Intuit Inc., the download service provider, the changes they made so that Intuit can adapt their screen scrape programs to the new format. They should have done so BEFORE the change was implemented, to ensure a smooth transition.

larc2

Robert Lynch said:

Hello - Citizen one home loan website has gone through some major changes. But I do not see the updated institution to update the connection to.

Can someone help?

December 27,

Not sure if this is helpful, just attempted to login Citizens Home Loans citizens.customercarenet.com
This FYI message was on the site "Your new online experience is here!"

larc2

As a Follow Up - I was able to add and update with Quicken Beta using
 Citizens Bank -Mid Atlantic Cons. Web

jnprop

@larc2  Thank you for the connection heads up. I also started having connections problems as soon at Citizen's made website updates. The connection you shared is working great!

Parrish