Account Bar bank balance negative when not using 'show saving goal transactions'

Bob Steele

When I am viewing my bank account balance in the 'Account Bar' without checking the 'show saving goal transactions in register and reports' the balance shown in my account bar is negative (-29K and regularly changes), yet my register balance for the account shows the correct balance. Yet, when I unslect the 'show saving goal transactions in register and reports' check box, the balance shown in my 'Account Bar' correctly matches the balance found in the register. What may be causing this and how can it be corrected? I have been expereincing this for years and I want to get it fixed - need ypour help, thanks!

Quicken Alyssa

Hello @Bob Steele,

Thank you for coming to the Community with your questions and concerns. 

Please click on the gear in the top right corner of that account bar on the left of your Quicken. (pictured below)


Is this where you are switching the "Show savings goals" option? 

If so please get some screenshots of the options shown above, as well as the difference that happens in the sidebar balance and in the register. I know you are talking about the sidebar changing only, but I'd like to see what the register balance shows as well. 

If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

Quicken Alyssa