Reconciliation problems

Christen

I updated my quicken for Mac this morning and then tried to reconcile my checking account. I don't use the function that downloads activity from my online account, it's all manual entry. The trouble that I'm having is with some manual entries that I'm adding to my check register now that I have my monthly statement in hand (auto withdrawals from my checking account) aren't "clearing" when I select / put the checkmark in the reconciliation box and it's making it impossible to reconcile. Any advice would be greatly appreciated.

jacobs

@Christen Just to get some clarification: when you check the manually-entered withdrawal from the checking account, is the blue check box showing up, but the "Difference" value at the top isn't changing whether the item is checked or unchecked?