Missing Transactions

System Member admin
This discussion was created from comments split from: R37.66 Broke Bills & Income updating. When will it be fixed?.


  • Griselda
    Griselda Member
    I am using the Web download but not all of my transactions are downloading, specially my payroll deposits. I am missing a bunch of transactions. some one suggested going back to an old version R37.57 or earlier, how can i get down load that version
  • Hello @Griselda,

    Thank you for coming to the Community with your questions, though I apologize you are having this issue.

    @Chris_QPW, actually created this awesome tool called the QuicknPerlWiz that can help you roll back to previous versions when needed.

    I am unable to link the website, but I linked him in this discussion for you!

    Hope this helps!

    Quicken Alyssa

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    You can find the old patch installs on my site:

    I don't think there ever was a R37.57, there was a R36.57.  To go back to a given release just download and install that patch version.
    This is my website: http://www.quicknperlwiz.com/
  • Tacoer
    Tacoer Member ✭✭
    I have BAC in my portfolio for some time,as of 2022 quicken does not update this account,my other accounts update readily;;what is the problem??
  • Tacoer
    Tacoer Member ✭✭
    stil the same problem
  • @Tacoer,

    Please go to Help>Report a problem from within your software. Provide three examples of the transactions that are missing/not coming into your Quicken in the description field. Leave the log files attached and send the report over to Quicken.

    Let me know when you have done this so I can take a deeper look into this issue for you.

    Thank you!

    Quicken Alyssa

This discussion has been closed.